Data Sovereignty & Security

Privacy Policy

Version 2.5 • Developed by Chancellor Minus • Operated by ChanceTEK LLC & iSynera LLC

1. Information We Collect

Account Credentials: Full name, email address, profile avatar, and secure authentication tokens via Firebase Auth.

Knowledge Studio Sources: PDFs, Word, Excel, PPTX, CSV, JSON, Markdown, YouTube transcripts, and audio recordings processed through OpenAI Whisper.

4-Tier Memory & GraphRAG: Extracted factual preferences, entity graph connections, and Pinecone vector embeddings (1536 dim) stored under your unique user ID namespace.

2. How We Process Data

Data is processed strictly to orchestrate multi-agent task execution across our 15 domain AI nodes, compile persistent memory, and traverse GraphRAG entity relationships.

No Data Sales: We NEVER sell your personal information, prompt logs, or uploaded documents to third parties or advertising networks.

3. Subprocessors & Encryption

OpenAI: Model inference (GPT series, Whisper STT, TTS synthesis).

Pinecone: Namespaced 1536-dim vector memory indexing.

Firebase & Redis: Encryption-at-rest for Firestore data and Upstash Redis session cache.

4. Retention & Deletion Rights

You retain absolute control over your memory stack. You can clear persistent Firestore facts or purge your Pinecone vector index at any time from Dashboard Settings.

Compliant with GDPR, CCPA, and CPRA standards for complete data erasure.

Platform Leadership & Data Protection

Developed by Chancellor Minus, Founder & CEO of ChanceTEK LLC and iSynera LLC. For privacy requests, contact privacy@chancetek.com.